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Privacy and Cookies Policy

Privacy and Cookies Policy

Know our Privacy and Cookie Policy before browsing our site.

The Privacy and Cookie Policy was prepared so as to clearly explain how we collect, use, share, and protect our customers’ personal data when they use our services or visit our site.

In the scope of our commercial activity, we need to collect some personal data from our customers, however, we respect the right to privacy and do not collect any personal information without prior consent from customers.

Personal data

This is any information, of any nature and regardless of its form, relating to a natural person, directly or indirectly, identified or identifiable (data subject). For example, the name, an identification number, location data, contacts, even data regarding physical, economic, or social identity.

Personal data collected is limited to what is strictly necessary for processing purposes, specifically the name, address, tax number, telephone number, or electronic mail, but other data necessary for the supply of products or services may also be collected.

Consumer Information Center and Arbitration of Porto

DISPUTE RESOLUTION EXTRAJUDICIAL For the purposes of Law No. 144/2015, it informs you that in case of dispute, the constumer of our brands and products can appeal to an Alternative Dispute Resolution Entity of consumer disputes: Consumer Information Center and Arbitration of Porto, based in Rua Damião de Gois, 31 – Loja nº6 – 4050-225 Porto, with the following email: cicap@mail.telepac.pt.. More information in Portal do Consumidor www.consumidor.pt.

Collection and processing of personal data

Your data will be collected and processed by the Ruy de Lacerda & Ca., S.A., legal person number 500236992, based in Rua de Almeiriga, 361, 4450-612 Matosinhos.

This is the company responsible for the processing of personal data under the scope of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable national legislation on privacy and data protection.

If you have any questions or concerns regarding the processing of your personal data, please contact the Webcomum through the following means:

Phone Number: 226 057 390

Registered letter: Ruy de Lacerda & Ca., S.A.

Rua de Almeiriga, 361, 4450-612 Matosinhos

Email: geral@ruydelacerda.pt

Retention period of personal data

The data processing done by Ruy de Lacerda will be retained while the company is in operation or when necessary for the business relationship established with its customers.

Security of personal data

Technical and organizational security measures have been adopted to preserve the confidentiality and security of personal data collected and processed in order to prevent their improper or unauthorized loss disclosure, alteration, processing, or access.

Processing and modification of personal data

By providing us with personal data, the customer acknowledges and consents to the processing of this data in accordance with this Privacy and Cookie Policy, so it should be read. Please contact us if you have any questions.

Please be informed that, whenever necessary, we will amend this Privacy and Cookie Policy without prior authorization.

As the data subject, you have the:

Right to be Informed, which consists of the right to be informed about the data processing purpose, to whom the rights which they are entitled to and the conditions under which they may exercise may be communicated, as well as which data they must provide;

Right to Access, which means the right to have access to the personal data they have given without restrictions, delay, or excessive costs, and to know any available information on the origin of such data;

Right to Rectification, which consists of the right to demand that customer data be accurate and up-to-date, and rectification from Ruy de Lacerda may be requested;

Right to be Forgotten (or “right to digital forgetfulness”), which is the right to require the elimination of their personal data from Ruy de Lacerda records when they cease to be used for the purpose for which they were collected, without prejudice, however, to the retention periods defined by law;

Right to Object, which consists of the right to oppose, at the customer’s request and free of charge, the processing of personal data for the purposes of direct marketing;

Right to Data Portability, which means the right to receive the personal data they have provided to Ruy de Lacerda in a structured, current, and automatic reader view format, and transmit that data to another data processor.

Right to Purpose Limitation, which allows you, in certain circumstances, to request the limitation of the processing of your data, namely (i) when disputing the accuracy of your personal data, for a period that allows the Webcomum to verify its accuracy; (ii) if data processing is unlawful and the Customer opposes the elimination of the data, requesting, this way, the limitation of its use; or (iii) where Ruy De Lacerda no longer requires the Customer’s personal data for processing purposes, but such data is required by the Customer for the purposes of attestation, use, or defense of a right in legal proceedings;

Right to Complain

To the CNPD – National Data Protection Authorities, which consists in the right to submit, without prejudice to any other administrative or judicial remedy, a complaint to a supervisory authority, specifically in the Member State of habitual residence, place of work, or place where the breach was allegedly committed, if the data subject considers that the processing of his personal data violates the General Data Protection Regulation (EU) 2016/679) and other applicable national legislation. In Portugal, the supervisory authority is the National Data Protection Authority.

With Ruy de Lacerda for the exercise of any of its rights, Customers may use the following means:
Phone Number: 226 057 390
Registered letter: Ruy de Lacerda & Ca., S.A.
Rua de Almeiriga, 361, 4450-612 Matosinhos
Email: geral@ruydelacerda.pt

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